Summer Crisis Program      

The Summer Crisis Program provides assistance once per season to eligible households. For 2021, the program will operate between July 1 and Sept. 30. You must secure an appointment to apply for this emergency program. 

IMPORTANT: You must have an emergency as defined below.
You do not need an appointment to reverify your income for PIPP.  

Click here to make an appointment,
or start entering your information below. 



To qualify for help, households must be living at or below 175% of the Federal Poverty Line ($46,375 for a family of four in 2021).

Residents at that poverty level qualify for help if they are also age 60 or over OR have a documented medical condition worsened by extreme heat. Continuing this year, residents at the 175% poverty level can also receive help if one of the following applies to them:

·         Their electric service has been disconnected or they have received a disconnect notice.

·         They are trying to establish new service.

·         They have been diagnosed with coronavirus in 2020.

·         They are enrolling in PIPP Plus for the first time. 

·         They are an existing PIPP customer in default.


Benefits have also been expanded this year. Customers of regulated utilities can receive up to $500 in assistance (up from $300). Customers of unregulated utilities can receive up to $800 (up from $500).

This program typically includes vouchers for free window air conditioner units or box fans, subject to availability. Residents who have not received an air conditioner from LCCAA in the last three years can request a unit. The cost of the unit will be deducted from the amount of assistance they receive. The remainder can be applied to their energy bill if needed. Residents who have received air conditioners in the past three years may be eligible for a fan.

Customers may also request repairs to their central air conditioning units up to $500.

All appointments will be conducted over the phone with no contact as we remain vigilant against COVID-19. A secure drop box is available at 936 Broadway Ave., Lorain for required documents. 

Specifically for seniors, LCCAA will have staff at the Lorain County Office on Aging's Elyria office to conduct in person appointments in accordance with health and safety guidelines.