Utility Help Also Saves Home

posted 11/6/20 -- Earlier this fall, LCCAA was able to restore gas service to a single mother's residence allowing her to maintain her home.

The mother of three, including a newborn, lives in a subsidized housing unit in Lorain County. Her gas had been shut off for a few days and in order to maintain her home, she needed to reestablish service.

Subsidized housing requires that utility services be maintained. Residents can be evicted if service is disconnected for more than 10 days.

She contacted LCCAA and was reconnected thanks to the Winter Reconnect Order and the HEAP Program, said Emergency Services Coordinator Darnella Higginbotham.

The Reconnect Order applies to all Ohioans and requires utility companies to restore service for a minimum payment. Clients who qualify for HEAP can use that program to pay the reconnect fee. That's what happened in this case, Higginbotham said.

"We were able to save her housing and restore her service," she added. "She was very grateful."

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