Summer Crisis Helped Hundredsposted 10/6/21 -- LCCAA's Summer Crisis program ended Sept. 30 after another season of expanded criteria due to COVID-19.
Prior to the pandemic, Summer Crisis help was typically reserved for the elderly or residents with medical conditions that are worsened by extreme heat.
In both 2020 and 2021, the State of Ohio expanded the criterial to include those impacted by COVID-19.
LCCAA's new team of part-time customer service representatives processed 1,421 households.
Of those, 582 received a monetary benefit toward paying their electric bill. In all, $83,793.30 was distributed. The department also distributed 120 window air conditioner units and 117 box fans.
"The Energy Services department has done PHENOMENAL this summer crisis in helping so many families that needed assistance," said Energy Services Coordinator Darnella Higginbotham. "I am truly proud of our TEAM!"
The next crisis program begins Nov. 1 and runs through March 31 to help residents maintain heat during the winter months.