Technical Improvements Minimize Contact

posted 11/25/20 -- LCCAA Head Start has implemented a contact free system to allow parents to complete enrollment and other forms without visiting Head Start centers.

“When COVID-19 hit, many operations across the country moved online,” said Data Integration Specialist Shakeysta Craighead. “We implemented Docusign so parents would not have to drive to our centers to complete or sign paperwork.”

Craighead said approximately nine forms are available through the system and parents are sent links to complete them via either a provided email address or the new LCCAA Head Start gmail address the agency provides for free.

“We used to sometimes have hour-long appointments to complete these forms,” Craighead said. “Families often had to make multiple trips. Obviously, with COVID-19 restrictions that is just not possible.”

The forms include everything from basic name and address information to medical and income information required by Head Start funders and regulators, she added.

Families who do not have access to a computer can visit Hopkins Locke or Griswold Head Start and use a kiosk provided. They can also print, make copies and access meetings being held by the virtual platform, Zoom. Families should speak to their Family Service Worker if they need to take advantage of one of the kiosks.

Families should also make sure they are regularly checking their Gmail accounts and any other email or contact methods they have provided to Head Start. For instructions on how to check your Gmail account see the October issue of the Head Start Family Newsletter.