New Phone Number for Utility Helpposted 6/4/20 -- All of Lorain County Community Action Agencies utility help programs can now be reached at a new phone number.
The new number, a result of a company transfer, is 440-538-6999. Customers who call the old number will hear a recording with a request to hang up and dial the new number.
LCCAA HEAP Advocates continue to process applications remotely. Now is a great time to sign up for or reverify your information for the Percentage of Income Payment Plan (PIPP). Fuel funds are also still available for customers of First Energy.
Appointments can also be made online by clicking here. All appointments are being conducted over the phone. Required documents can be placed in the secure dropbox at 936 Broadway Ave., Lorain or faxed to 440-245-3260.
The annual Summer Crisis Program which provides help for seniors and those who medically qualify, is scheduled to begin July 1 and operate through Aug. 31.