HEAP Winter Crisis Program Begins November 1st

posted 10/30/13 -- LCCAA's Winter Crisis Program begins Nov. 1.

Residents who need help paying for heat or who have had their heat turned off should call the HEAP hotline at 1-855-806-9620 to make an appointment.  To be eligible for help, residents must live at or below 175% of the federal poverty line.

The automated hotline is available 24 hours a day, 7 days a week to schedule appointments. However, there is an option to speak to a representative during regular office hours. The hotline also includes a recorded message describing the documents needed for your appointment.

Beginning Nov. 4, LCCAA will also see a limited number of walk-ins at its office at 401 Broadway in downtown Lorain. Appointments are strongly encouraged. Some appointments are also scheduled at the satellite office in Wellington.

The program will run through March 31, 2014